Frequently Asked Questions

Leadership development coaching is a personalised process designed to enhance leadership skills, behaviours, and effectiveness. Through one-on-one sessions, assessments, and tailored strategies, coaching helps individuals unlock their potential, overcome challenges, and achieve their professional goals.  

Leadership development coaching can also be conducted collaboratively for teams to strengthen collective leadership capabilities and foster a culture of shared responsibility and accountability.

In team-based coaching, participants engage in group sessions, workshops, and experiential activities aimed at enhancing interpersonal dynamics, communication, and collaboration skills.

By aligning individual goals with team objectives and organisational priorities, team coaching enables members to leverage their strengths, address areas for development, and work together towards common goals.

This approach not only enhances team cohesion and performance but also cultivates a culture of continuous learning and growth within the organisation.

Effective leadership is the cornerstone of organisational success. Investing in leadership development can lead to improved employee engagement, increased productivity, better decision-making, enhanced team performance, and ultimately, greater profitability and sustainable growth for your business.

My coaching approach combines evidence-based methodologies with a personalised, client-centered focus.

I prioritise building authentic relationships with our clients, fostering trust, and creating a safe space for self-reflection and growth.

My holistic approach addresses not only professional development but also personal well-being, resulting in sustainable and transformative change.

My coaching services are beneficial for leaders at all levels, from emerging leaders to seasoned executives, as well as teams and organisations seeking to improve leadership effectiveness, communication skills, conflict resolution, and overall performance.

With expertise in leadership development, organisational psychology, business consultancy, stratgic facilitation and various industry domains, I carry a wealth fo experience which enhances my qualifications.  I hold relevant certifications and credentials and have a proven track record of delivering results for my clients. 

Some of qualifications supporting my experience include:

ILM Level 7 in Strategic Leadership and Management
Master Practitioner in Neuro Linguistic Programming
Certified Coach
UImprove Trained Strategic Facilitator
I also offer Participatory Strategic Development Workshops using the LEGO® SERIOUS PLAY® materials and methodologies.

I use a combination of qualitative and quantitative measures to assess progress and success, including feedback from the client, 360-degree assessments, objective performance metrics, and observable behavioural changes. We regularly review goals and milestones to ensure alignment and make adjustments as needed.

Yes, I offer group coaching sessions and workshops tailored to the unique dynamics and challenges of teams.

These sessions focus on building trust, improving communication, fostering collaboration, and developing collective leadership skills to enhance team effectiveness and performance.

Getting started is easy! Simply reach out to schedule an initial consultation. During this consultation, we'll discuss your goals, assess your needs, and determine the best coaching approach to help you achieve success.

While I have experience working across a wide range of industries, including technology, healthcare, finance, manufacturing, tourism, local government and nonprofit sectors, my coaching and consultancy services are applicable to leaders and organisations in any industry seeking to drive positive change and achieve their goals.

Yes, I offer virtual coaching sessions via video conferencing platforms, making my services accessible to clients regardless of their location. I also offer in-person coaching sessions for clients who prefer face-to-face interactions.

Cancellation Policy: I understand that unforeseen circumstances may arise, necessitating the cancellation or rescheduling of coaching sessions or consultancy appointments. To ensure fairness and efficiency in managing my schedule and resources, I have established the following cancellation policy:

1. Cancellation Notice: I kindly request that clients provide at least 36 hours' notice for any cancellation or rescheduling of appointments. This allows me the opportunity to adjust my schedule and offer the vacated slot to other clients in need of my services.

2. Late Cancellations: Cancellations made with less than 36 hours' notice may be subject to a cancellation fee equivalent to 50% or a deduction from the prepaid session package. I understand that emergencies and unexpected situations may occur, and I will consider such circumstances on a case-by-case basis.

3. No-Show Policy: Clients who fail to attend scheduled appointments without prior notification ("no-shows") may be charged the full session fee or have the session deducted from their prepaid package, depending on the circumstances. I strive to accommodate all clients and respect their time, and appreciate mutual respect for my time and resources.

4. Communication: I encourage open communication regarding scheduling conflicts or changes. If you need to cancel or reschedule an appointment, please notify me as soon as possible via phone or email.

5. Exceptions: I understand that certain situations may warrant exceptions to our cancellation policy, such as emergencies, illness, or unavoidable conflicts. I am committed to working with all clients to find mutually satisfactory solutions in such cases.

By scheduling an appointment with me, you acknowledge and agree to abide by this cancellation policy. I appreciate your cooperation and understanding in helping me maintain the highest level of service and support for all my clients.

If you have any questions or concerns regarding this cancellation policy, please don't hesitate to contact me. Thank you for your cooperation.